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Shipping Policy

Our orders are dispatched via Royal Mail. 

Please allow 3 - 5 working days for delivery. 

Please note a working day includes Monday to Friday and does not include weekends or Bank Holidays in the UK.

Delivery costs are £4.95 per order in the UK, £6.95 to Republic of Ireland

Free UK delivery on orders over £50 - simply enter the code FREESHIP50 at the checkout.

We currently do not offer international shipping. 

If your parcel has not been received after 5 working days from placing your order, please get in touch with us at hello@greenmagpie.online

Returns Policy

If you’re looking to return or exchange your order we're here to help!

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We offer returns or exchanges within 30 days of receiving your order on unopened, unused items. You can exchange your product for a different item, or a refund to the original payment method.

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Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged.

  • We are unable to offer refunds on earrings for hygiene reasons.

  • Returned and exchanged items must have no visible signs of use.

 

To initiate a return or exchange, please contact us at: hello@greenmagpie.online

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Package the unopened and unused item(s) up and send it back to the address that we will provide.

We recommend using a trackable delivery service with proof of postage.

You will be responsible for paying the cost of returning the item and postage & packing charges will apply for all exchanges.

Once your item is received and approved, we will process the refund directly to your payment card, within 30 days.

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