Our orders are dispatched via Royal Mail.
Please allow 3 - 5 working days for delivery.
Please note a working day includes Monday to Friday and does not include weekends or Bank Holidays in the UK.
Delivery costs are £4.95 per order in the UK, £6.95 to Republic of Ireland
Free UK delivery on orders over £50 - simply enter the code FREESHIP50 at the checkout.
We currently do not offer international shipping.
If your parcel has not been received after 5 working days from placing your order, please get in touch with us at firstname.lastname@example.org
If you’re looking to return or exchange your order we're here to help!
We offer returns or exchanges within 30 days of receiving your order on unopened, unused items. You can exchange your product for a different item, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged.
We are unable to offer refunds on earrings for hygiene reasons.
Returned and exchanged items must have no visible signs of use.
To initiate a return or exchange, please contact us at: email@example.com
Package the unopened and unused item(s) up and send it back to the address that we will provide.
We recommend using a trackable delivery service with proof of postage.
You will be responsible for paying the cost of returning the item and postage & packing charges will apply for all exchanges.
Once your item is received and approved, we will process the refund directly to your payment card, within 30 days.