Shipping Policy
Our orders are dispatched via Royal Mail.
Please allow 3 - 5 working days for delivery.
Please note a working day includes Monday to Friday and does not include weekends or Bank Holidays in the UK.
Delivery costs are £4.95 per order in the UK, £6.95 to Republic of Ireland
Free UK delivery on orders over £50 - simply enter the code FREESHIP50 at the checkout.
We currently do not offer international shipping.
If your parcel has not been received after 5 working days from placing your order, please get in touch with us at hello@greenmagpie.online
Returns Policy
If you’re looking to return or exchange your order we're here to help!
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We offer returns or exchanges within 30 days of receiving your order on unopened, unused items. You can exchange your product for a different item, or a refund to the original payment method.
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Please note the following exceptions to our return and exchange policy:
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Discounted items are final and cannot be returned or exchanged.
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We are unable to offer refunds on earrings for hygiene reasons.
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Returned and exchanged items must have no visible signs of use.
To initiate a return or exchange, please contact us at: hello@greenmagpie.online
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Package the unopened and unused item(s) up and send it back to the address that we will provide.
We recommend using a trackable delivery service with proof of postage.
You will be responsible for paying the cost of returning the item and postage & packing charges will apply for all exchanges.
Once your item is received and approved, we will process the refund directly to your payment card, within 30 days.